Projects and Quality Directorate

[email protected] +90 242 512 16 97 Ext.: 204-218
Zehra ÜNAL

R&D and Projects Responsible
(Director of Accreditation and Quality)

+90 242 512 16 97Ext.: 204
Ilkay Karalay

Project Service Officer
((Turkish) Akreditasyon ve Kalite Memuru)

+90 242 512 16 97

MISSIONS, AUTHORITIES AND RESPONSIBILITIES:

  • Evaluating member requests received through the website together with the relevant services,
  • Developing projects and proposals for the development of the district and the region,
  • Coordinating the work of the commercial and social affiliates of the Chamber, presenting opinions and reports to the General Secretariat on this matter,
  • Preparing, distributing and updating the Quality Management System documentation of the chamber, programming and implementing internal audits, reporting,
  • To send the Self-Assessment Forms to the TOBB Accreditation Board Secretariat in March each year, by conducting an internal audit as the Accreditation Officer in the Chamber Accreditation process once a year,
  • To take part in the fulfillment of the conditions in the Chamber Accreditation process,
  • To carry out the necessary studies for the implementation and evaluation of member satisfaction surveys,
  • To have the participants apply the evaluation forms related to all kinds of meetings, seminars and trainings organized by the Chamber and to prepare reports by making evaluations,
  • Organizing the projects and academic activities carried out by the Chamber with various universities,
  • Carrying out and following Geographical Indication Studies,
  • As the Information and Documentation Unit of the Turkish Patent and Trademark Office, responding to the requests for information and documents regarding patents, trademarks, geographical indications and providing consultancy services,
  • Fulfilling the duties given by the General Secretariat.